Privacy declaration

When you order something, we need your details to make sure we can deliver your order. But we always jump carefully with your personal data. We take care of them and keep them safe. What we do with your personal data and why we need it, we are happy to tell you here. If you have any questions after reading our privacy statement, please feel free to contact us.

Sanders Parts bvba
Hoogveld J, Bosveld 14, 9200 Dendermonde, Belgium
Site: https://auto-diagnose-apparatuur.be
Email: info@sandersparts.be
Phone number: +32(0)52.41.44.70

This privacy statement may change from time to time as new developments warrant. The most up-to-date privacy statement can be found at www.auto-diagnose-apparatuur.be . We recommend that you check it regularly to be aware of these changes. You will always see the last date of change here.

Dit privacyverklaring is voor het laatst gewijzigd op 07 maart 2022.

Who is responsible for processing my personal data?

Sanders Parts bvba. (“auto-diagnose-apparatuur.be”), located at Bosveld 14, 9200 Dendermonde, Belgium, registered office at Vossenshofweg 13, 9310 Aalst, company number 0476.8930570 is the data controller as described in this privacy statement.

When does this privacy policy apply?
This privacy policy applies to all personal data Sanders Parts processes from anyone who has (had) contact with website www.auto-diagnose-apparatuur.be such as our visitors, customers and business contacts and to all domains related to auto-diagnose-equipment.be.

What are personal data?

Personal data is any data that can be traced back to you as an individual. Just think of your name, phone number, address or e-mail address. However, data such as your IP address or auto-diagnostics.be customer number are also personal data. And other data that is unique to you, such as your auto-diagnostic-equipment.be order history or browsing behaviour.

Who do we process personal data from and how do we obtain it?

We process the personal data of anyone who has (had) direct or indirect contact with www.auto-diagnose-apparatuur.be.

When you visit our website for the first time, we will show you a pop-up explaining cookies. Once you click ‘Save preferences’, you give us permission to use the categories of cookies and plug-ins that you have selected in the pop-up and which are described in the Cookie policy. You can disable the setting of cookies via your browser; however, you should be aware that this may prevent our website from working optimally.

We also receive data directly from you when you visit our website, create an account and enter certain data or when you contact us.

What data do we process from you, what do we use it for and for how long is it stored?

Sanders Parts processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

• First name and surname
• Address details
• Phone number
• Email address
• IP-address
• Other personal data that you actively provide e.g. by creating a profile on this website, in correspondence and by telephone
• Location details
• Data about your activities on our website

When you order something, we need certain information from you in order to deliver your order and keep you informed about your order. These details are also needed for any return or warranty requests.

To do this, we collect your name, e-mail address, delivery address(es), payment details and your phone number. The data is needed to execute the agreement you entered into with us.

Sanders Parts also processes personal data if we are legally obliged to do so, such as data we need for our tax return.
When you visit our website, we also store the following data:

• IP address
• E-mail address if you communicate this to us e.g. via newsletter
• All information related to the pages you consulted on our site. This information may be used to improve the content of the website.
• Technical or functional cookies, Cookies ensure that certain parts of the site work properly and that your user preferences remain known. By setting functional cookies, we make it easier for you to visit our site. This way, for example, you do not have to enter the same information over and over again when visiting our site and, among other things, it is possible to keep the items in your shopping cart until you have checked out. We may set these cookies without your consent. Cookie policy
• If you choose Marketing / Tracking cookies, These cookies or any other form of local storage, are used to create user profiles for the purpose of displaying advertisements or tracking the user across this or different websites for similar marketing purposes. These cookies can be disabled or deleted at any time.

It is our customer promise to make our customers’ lives easier and more fun. Therefore, we keep the data in your account for as long as you are an active customer with us. If you have not logged in with us for 7 years, we will delete all your data. In addition, you can request the deletion of your data at any time. This can be done either via your account or via info@sanderspartrs.be

Cookies can be enabled, disabled and deleted at any time. Your internet browser allows you to delete cookies automatically or manually. You can also specify that certain cookies should not be placed. Alternatively, you can set your internet browser to notify you when a cookie is set. More information on these options can be found in the instructions of your browser’s Help function.
Please note that our site may not work optimally if all cookies are disabled. If you do delete cookies in your browser, they will be placed again upon a new visit to our sites following your consent.

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is over 16. We therefore advise parents to be involved in their children’s online activities to avoid collecting data on children without parental consent. If you are convinced that we
have collected personal information about a minor without that consent, please contact us at info@sandersparts.be and we will remove this information.a

Sharing personal data with third parties

Sanders Parts only discloses to third parties only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Sanders Parts uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Sanders Parts uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preference settings are remembered. These cookies are also used to make the website work properly and to optimise it. We also place cookies that track your browsing behaviour so that we can offer tailored content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked your permission to set them. You can opt out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser’s settings.

View, modify or delete data

You have the right to access, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by our company and you have the right to data portability. This means that you can make a request to us to send the personal data we hold about you in a computer file to you or another organisation named by you.

If you wish to exercise your right to object and/or right to data portability or have other questions/comments on data processing, please send an itemised request to info@sandersparts.be. To ensure that the request for inspection is made by you, we ask you to enclose a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. Sanders Parts will respond to your request as soon as possible, but in any case within four weeks.

You also have the right to complain to the Belgian supervisory authority if you have a complaint about Sanders Parts’ use of your personal data.

Data protection authority
Drukpersstraat 35
1000 Brussels
Tel. 02/274.48.00
Fax. 02/274.48.35
contact@apd-gba.be

How we secure personal data

Sanders Parts takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorised access, unwanted
counter disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse,
If so, please contact our customer service team or at info@sandersparts.be.
Sanders Parts has taken the following measures to protect your personal data
secure (Eg Security software, such as a virus scanner and firewall.)

Contact information

If you have any questions about our Privacy Statement, please contact us at the following contact information:

Sanders Parts bvba
Hoogveld J, Bosveld 14, 9200 Dendermonde, Belgium
Site: https://auto-diagnose-apparatuur.be
Email: info@sandersparts.be
Phone number: +32(0)52.41.44.70